We know how complicated purchasing online can be, this is why we have tried our best to simplify our products as much as possible. If you are still not sure if you are purchasing the correct product you can contact us and we will get back to you as soon as possible.
We always tell our customers to inspect their product(s) once it has been delivered to check for damage etc, so a claim and a replacement can be arranged as soon as possible. We also recommend to only book a plumber once your item has arrived and been inspected.
All returns are welcome as long as the item(s) have not been used or it became faulty due to a manufacture defect. A replacement or a refund can be arranged.
We aim for a 3 to 5 working day delivery. However If the item you have purchased is in stock we can ship for next day delivery.
All orders can be tracked with our delivery company, you will receive an email from them as well as a text message so you can keep track of your order.